Documents and photographs damaged in a Logan, WV fire aren't always beyond saving — freeze-drying can recover items families assume are gone.
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Nothing leaves without being documented first.
Ultrasonic cleaning for hard goods, specialized treatment for textiles.
Salvageable items stored properly during repairs.
No surprise charges for storage or treatment.

Every item photographed and logged before being packed.
Hard goods cleaned in ultrasonic tanks reaching tiny crevices.
Different technique than hard-surface cleaning entirely.
Water-damaged documents freeze-dried to stop further deterioration.
We won't recommend restoring where safety is a concern.
Belongings stored in a controlled environment during repairs.
A technician answers and arranges an inventory visit.
A Content Restoration crew arrives with inventory and packing materials.
Items assessed by category with a written price before pack-out.
Cleaned items returned with documentation matching the log.
"The water-damaged photos came back in surprisingly good shape." — Homeowner, Logan
"The ultrasonic cleaning got smoke residue out of my father's old tools that I thought were ruined." — Homeowner, Logan, WV
"Having a photographed inventory before anything left the house made the insurance claim so much easier." — Homeowner, Logan
Hard goods often clean up well; textiles depend on the extent of exposure.
Often yes through freeze-drying, which stops further deterioration.
We don't recommend restoring items where it doesn't make sense.
Nothing leaves undocumented.
Climate-controlled storage protects against humidity and temperature swings.
We keep response times short across Logan so pack-out can begin quickly.
